IT Administrator in Sharq, Kuwait City – Moshad Medical
IT Administrator
Job Details
| Company | Moshad Medical |
|---|---|
| Location | Sharq, Kuwait City |
| Job Type | Full Time |
| Salary | Not specified |
Job Description
**We’re Hiring: IT Administrator (Filipino Nationals Preferred)**
📍 Location: Sharq, Kuwait City
🕐 Working Hours: 8am – 5pm (Friday & Saturday off)
**Qualifications:**
▪ 2–3 years’ experience as an IT Administrator, preferably in a healthcare setting.
▪ Strong knowledge of networking, servers, and system administration
**Responsibilities:**
▪ Serve as the primary point of contact for clients regarding IT service requests, technical issues, and system support.
▪ Provide technical support and assistance to employees for IT-related issues.
▪ Coordinate with external vendors and service providers when required.
▪ Manage and maintain computer systems, printers, servers, networks, and any other IT equipment’s.
▪ Install, configure, and troubleshoot hardware, software, and operating systems.
**Application Process:** Qualified candidates may send their CV to: 📩 info@moshadmedical.com 📱 or via WhatsApp: 97349118
How to Apply
info@moshadmedical.com
📌 Job Opportunity | IT Support Specialist
🏢 Al Khaldi Holding
📍 Abo Maan, Saudi Arabia
🌟 Required Qualifications:
🔹 Bachelor’s degree in Information Technology or a related field.
🔹 3–5 years of experience in IT Support or a similar role.
🔹 Strong knowledge of Windows Operating Systems.
🔹 Strong knowledge of Microsoft Office applications.
🔹 Good understanding of networking concepts, including LAN, WAN, and TCP/IP.
🔹 Experience with Active Directory and user management.
🔹 Professional certifications such as CompTIA A+, Microsoft, or ITIL are considered an advantage.
🌟 Key Responsibilities:
🔹 Provide first and second-level technical support for hardware and software issues.
🔹 Diagnose and resolve problems related to desktops, laptops, printers, and operating systems.
🔹 Support business applications and internal systems.
🔹 Install, configure, and prepare IT equipment for new employees.
🔹 Manage user accounts, permissions, and access rights, including Active Directory and Email.
🔹 Coordinate with external vendors and service providers when required.
🔹 Ensure compliance with IT policies, procedures, and information security standards.
🔹 Prepare periodic reports related to incidents, support requests, and service performance.
📩 How to Apply:
✉️ Jobs@al-khaldi.com.sa
📝 Notes:
🔹 Please send your updated CV.
🔹 Email Subject: (IT Support Specialist – Al Khaldi Holding)
Job Position – IT Service Management / Service Desk
Company Name – APAR
Location: UAE
Experience: 8–15 years
Notice Period: Immediate joiners / maximum 30 days preferred
Hiring for an experienced professional to join our team and support enterprise IT service operations.
Key Responsibilities
Manage Incident, Service Request and Service Catalog processes using ServiceNow
Handle ticket triage, prioritization, escalation and SLA management
Provide hands-on support for Microsoft Intune device provisioning and troubleshooting
Ensure ITSM processes are aligned with ITIL best practices
Perform root cause analysis and support problem resolution
Prepare and maintain SOPs, knowledge articles and process documentation
Coordinate with technical teams and business stakeholders for timely issue resolution
Deliver excellent customer service and ensure a high-quality end-user experience
Support enterprise applications including Oracle Fusion
Mandatory Skills
8+ years of experience in IT Service Desk / IT Service Management / IT Service Delivery
Strong hands-on experience with ServiceNow
ITIL Certification – Mandatory
Experience with Microsoft Intune
Incident & Service Request Management
SLA, escalation and ticket management
Strong communication and stakeholder management skills
Ability to work effectively in a team environment
Qualifications
Bachelor’s degree in IT, Computer Science or related field
ITIL Foundation certification is mandatory
ServiceNow certification is an advantage
Microsoft 365 / Endpoint Management certifications are an advantage
Email : shilpa.singh@apar.com